Privacy Policy

We may collect personal information that you voluntarily provide to us, including but not limited to:

• Name, email address, phone number

• Billing and payment information

• Event details (date, location, number of attendees)

• Names and ages of minor participants (when required for booking or safety purposes)

• Emergency contact and medical authorization information (if provided)

• Communications with us (emails, messages, forms, or calls)

2. How We Use Your Information

We use the information collected for legitimate business purposes, including to:

• Process bookings, payments, and reservations

• Communicate with you regarding services, updates, or changes

• Provide customer support and respond to inquiries

• Ensure safety, supervision, and compliance with service requirements

• Improve our services, website, and customer experience

• Comply with legal, regulatory, or insurance obligations

• Send promotional or marketing communications (you may opt out at any time)

3. Information Sharing and Disclosure

We do not sell or rent your personal information. We may share information only as necessary with:

• Service providers (payment processors, booking platforms, marketing tools)

• Employees or contractors who need the information to perform services

• Emergency responders or medical providers in case of an emergency

• Legal or regulatory authorities if required by law or to protect our rights

All third parties are expected to safeguard your information appropriately.

4. Photos and Video Content

With your consent, photos or videos taken during events may be used for marketing, promotional, or social media purposes in accordance with our Photo and Video Release terms. You may request removal of content by contacting us in writing.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, misuse, or disclosure. However, no system can be guaranteed to be 100% secure.

6. Children’s Privacy

We collect limited information about minors only with parental or legal guardian consent and solely for booking, safety, and service-related purposes. We do not knowingly collect personal information from children for marketing purposes.

7. Your Rights and Choices

You have the right to:

• Request access to or correction of your personal information

• Request deletion of your information, subject to legal or business retention requirements

• Opt out of marketing communications at any time

Requests may be submitted using the contact information below.

8. Retention of Information

We retain personal information only for as long as necessary to fulfill business, legal, insurance, and regulatory obligations.

9. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Updates will be posted with a revised effective date. Continued use of our services constitutes acceptance of the updated policy.

10. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact:

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Lux Bus Party Shuttle
Email:  luxbusparty@gmail.com
Phone:  956.990.2248

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